Report Broadcast in Layanika is a reporting feature that provides data and analysis related to broadcast message activities sent to customers over a selected period. This feature helps businesses monitor campaign performance and evaluate communication effectiveness.
a. Broadcast Overview #
Broadcast Overview in Layanika presents key data from all broadcast activities, including both completed and failed broadcasts, within a selected period.
c. Broadcast Messages #
Broadcast Messages is part of the Reports module in Layanika that displays data and analytics related to mass message (broadcast) delivery to customers across various connected channels.
This report provides insights into broadcast campaign performance, including the number of messages sent, delivery success rates, and customer engagement.
c. Broadcast Messages Delivery #
Broadcast Messages Delivery in Layanika is a reporting feature that displays the status and results of broadcast message delivery to all recipients within a specific period. This feature helps users monitor whether messages are successfully sent, delivered, read, or encounter issues.
d. Broadcast List #
Broadcast List in Layanika is a reporting feature that displays all broadcast activities whether created, in progress, or completed within a specific period. The following information is shown in the table:
| Colom | Description |
|---|---|
| Broadcast Name | Displays the name of the broadcast message that has been created |
| Created By | The user who creates and sends the broadcast. |
| Channel | The social media channel used to send the broadcast. |
| Broadcast Time | The time when the broadcast message is sent to the targeted contacts. |
| Created Date | The date when the broadcast message is sent to the targeted contacts. |
| Contact | Contacts that have assigned tags and are selected as the target recipients for the broadcast. |
| Send By | The name of the user who sent the broadcast. |
| Completed Time | Waktu proses broadcast selesai dikirim |
| Recipients | The total number of contacts targeted by the broadcast |
| Total Messages | The total number of messages processed in the broadcast. |
| Sent | The number of messages successfully delivered to recipients |
| Failed | The number of messages that failed to be sent. |
| Delivered | The number of messages successfully delivered to recipients. |
| Read | The number of messages that have been read by recipients. |