{"id":5198,"date":"2026-03-05T16:38:02","date_gmt":"2026-03-05T09:38:02","guid":{"rendered":"https:\/\/staging.layanika.com\/?post_type=docs&#038;p=5198"},"modified":"2026-04-09T13:13:56","modified_gmt":"2026-04-09T06:13:56","password":"","slug":"riwayat-interaksi","status":"publish","type":"docs","link":"https:\/\/layanika.com\/en\/doks\/riwayat-interaksi\/","title":{"rendered":"Interaction History"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5198\" class=\"elementor elementor-5198\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82bb1eb e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"82bb1eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c5517d elementor-widget elementor-widget-text-editor\" data-id=\"9c5517d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The<strong> Interaction History<\/strong> menu displays a list of interactions between users and customers. This menu helps users monitor team and customer activities by providing visibility into assignment history, chat closures, and other contact-related activities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f28195 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"3f28195\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a44263 elementor-widget elementor-widget-image\" data-id=\"0a44263\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"577\" src=\"https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/riwyat-interakhir-1024x577.png\" class=\"attachment-large size-large wp-image-7887\" alt=\"\" srcset=\"https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/riwyat-interakhir-1024x577.png 1024w, https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/riwyat-interakhir-300x169.png 300w, https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/riwyat-interakhir-768x433.png 768w, https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/riwyat-interakhir-1536x866.png 1536w, https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/riwyat-interakhir-18x10.png 18w, https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/riwyat-interakhir.png 1932w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b88b1f8 elementor-widget elementor-widget-text-editor\" data-id=\"b88b1f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df5a345 elementor-widget elementor-widget-text-editor\" data-id=\"df5a345\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"><p>Below is a description of what each column represents:<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f2cbb1 elementor-widget elementor-widget-html\" data-id=\"7f2cbb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"real-table-wrapper\">\n  <table class=\"real-table\">\n    <thead>\n      <tr>\n        <th>Colom<\/th>\n        <th>Description<\/th>\n      <\/tr>\n    <\/thead>\n    <tbody>\n       <tr>\n        <td>ID<\/td>\n        <td>Unique activity ID<\/td>\n      <\/tr>\n      \n      <tr>\n        <td>Service<\/td>\n        <td>Module or service where the activity occurred (e.g., Online Chat, Contacts)<\/td>\n      <\/tr>\n      <tr>\n        <td>Action Type<\/td>\n        <td>Type of activity performed<\/td>\n      <\/tr>\n      <tr>\n        <td>Name<\/td>\n        <td>Name of the user or contact involved<\/td>\n      <\/tr>\n      \n      <tr>\n        <td>Email<\/td>\n        <td>Associated email (if available)<\/td>\n      <\/tr>\n      \n      <tr>\n        <td>Phone<\/td>\n        <td>Associated phone number (if available)<\/td>\n      <\/tr>\n      \n      <tr>\n        <td>Action Description<\/td>\n        <td>Detailed description of the activity<\/td>\n      <\/tr>\n      \n      <tr>\n        <td>Created At<\/td>\n        <td>Time of when the activity occurred<\/td>\n      <\/tr>\n      \n      <tr>\n        <td>Detail <\/td>\n        <td>Detailed description of the activity<\/td>\n      <\/tr>\n     \n    <\/tbody>\n  <\/table>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e4a7567 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"e4a7567\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f432ec elementor-widget elementor-widget-heading\" data-id=\"1f432ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">a. Search and Filter Features<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61c4a42 elementor-widget elementor-widget-text-editor\" data-id=\"61c4a42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To make it easier to navigate through thousands of logs, users can utilize the following filters:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6078ca4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"6078ca4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-406fad0 elementor-widget elementor-widget-video\" data-id=\"406fad0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/filter-riwayat-interaksi.mp4\" controls=\"\" preload=\"metadata\" controlslist=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9bbab8 elementor-widget elementor-widget-text-editor\" data-id=\"b9bbab8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Module Filter: Filters history based on the source of activity, such as:<ol><li>Online Chat: History of direct conversations<\/li><li>Contacts: History of data changes in the Contacts menu<\/li><\/ol><\/li><\/ul><ul><li>Action Type Filter: Filters based on specific types of actions, such as:<ol><li>Assign: When a conversation is assigned to a specific agent<\/li><li>Block: When a customer contact is blocked<\/li><li>Unblock<strong>:<\/strong> When a customer contact is unblocked<\/li><li>Closed: The conversation has been completed and closed.<\/li><\/ol><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2481a05 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"2481a05\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-878abf7 elementor-widget elementor-widget-heading\" data-id=\"878abf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">b. Viewing Interaction Details<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e77b14f elementor-widget elementor-widget-text-editor\" data-id=\"e77b14f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Users can view detailed interactions between the team and customer contacts. Below is a guide on how to view contact interactions:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b3b7185 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"b3b7185\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9560fe5 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"9560fe5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66213ae elementor-widget elementor-widget-image\" data-id=\"66213ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"579\" src=\"https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/detail-riwaayat-1024x579.png\" class=\"attachment-large size-large wp-image-7889\" alt=\"\" srcset=\"https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/detail-riwaayat-1024x579.png 1024w, https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/detail-riwaayat-300x170.png 300w, https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/detail-riwaayat-768x434.png 768w, https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/detail-riwaayat-1536x869.png 1536w, https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/detail-riwaayat-18x10.png 18w, https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/detail-riwaayat.png 1925w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0580db2 elementor-widget elementor-widget-text-editor\" data-id=\"0580db2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Users can view interaction details by selecting View located on the right side of the <strong>Created At<\/strong>column. The system will then display the <strong>Detail<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pada menu Riwayat Interaksi menampilkan daftar interaksi pengguna dengan pelanggan. Menu ini memudahkan pengguna untuk memantau aktivitas tim serta pelanggan dengan melihat riwayat penugasan, penutupan chat, serta aktivitas kontak lainnya. Berikut ini adalah deskripsi dari apa yang diwakili oleh setiap kolom: Kolom Keterangan ID ID unik dari aktivitas Layanan Modul atau layanan tempat aktivitas terjadi (contoh: Online Chat, Kontak) Tipe Aksi Jenis aktivitas yang dilakukan Nama Nama pengguna atau kontak yang terlibat Email Email terkait (jika tersedia) Telepon Nomor telepon terkait (jika tersedia) Deskripsi Aksi Penjelasan detail mengenai aktivitas yang terjadi Dibuat pada Waktu aktivitas dilakukan Detail Untuk melihat detail dari aktivitas a. Fitur pencarian dan filter Untuk mempermudah pencarian di antara ribuan log, Pengguna dapat menggunakan filter berikut: https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/filter-riwayat-interaksi.mp4 Filter modul: Menyaring riwayat berdasarkan sumber aktivitas, seperti: Chat online: Riwayat percakapan langsung. Kontak: Riwayat perubahan data di menu kontak. Filter tipe aksi: Menyaring berdasarkan jenis tindakan spesifik: Assign: Saat percakapan diberikan kepada agen tertentu. Blokir: Saat dilakukan pemblokiran terhadap kontak pelanggan. Buka blokir: Saat dilakukan buka blokir terhadap kontak pelanggan. Closes: Percakapan telah selesai dan ditutup. b. Melihat detail interaksi Pengguna dapat melihat detail interaksi tim dengan kontak pelanggan. Berikut panduan untuk melihat interaksi kontak: Pengguna dapat melihat detail interaksi dengan pilih lihat yang terletak disebelah kanan Dibuat Pada. Setelah itu, sistem akan menampilkan halaman Detail.<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[101],"doc_tag":[],"class_list":["post-5198","docs","type-docs","status-publish","hentry","doc_category-kontak"],"acf":[],"year_month":"2026-04","word_count":223,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"jesicaa","author_nicename":"jesicaa","author_url":"https:\/\/layanika.com\/en\/author\/jesicaa\/"},"doc_category_info":[{"term_name":"Kontak","term_url":"https:\/\/layanika.com\/en\/doks-category\/kontak\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Riwayat Interaksi - Layanika<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/layanika.com\/en\/doks\/riwayat-interaksi\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Riwayat Interaksi - Layanika\" \/>\n<meta property=\"og:description\" content=\"Pada menu Riwayat Interaksi menampilkan daftar interaksi pengguna dengan pelanggan. Menu ini memudahkan pengguna untuk memantau aktivitas tim serta pelanggan dengan melihat riwayat penugasan, penutupan chat, serta aktivitas kontak lainnya. Berikut ini adalah deskripsi dari apa yang diwakili oleh setiap kolom: Kolom Keterangan ID ID unik dari aktivitas Layanan Modul atau layanan tempat aktivitas terjadi (contoh: Online Chat, Kontak) Tipe Aksi Jenis aktivitas yang dilakukan Nama Nama pengguna atau kontak yang terlibat Email Email terkait (jika tersedia) Telepon Nomor telepon terkait (jika tersedia) Deskripsi Aksi Penjelasan detail mengenai aktivitas yang terjadi Dibuat pada Waktu aktivitas dilakukan Detail Untuk melihat detail dari aktivitas a. Fitur pencarian dan filter Untuk mempermudah pencarian di antara ribuan log, Pengguna dapat menggunakan filter berikut: https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/filter-riwayat-interaksi.mp4 Filter modul: Menyaring riwayat berdasarkan sumber aktivitas, seperti: Chat online: Riwayat percakapan langsung. Kontak: Riwayat perubahan data di menu kontak. Filter tipe aksi: Menyaring berdasarkan jenis tindakan spesifik: Assign: Saat percakapan diberikan kepada agen tertentu. Blokir: Saat dilakukan pemblokiran terhadap kontak pelanggan. Buka blokir: Saat dilakukan buka blokir terhadap kontak pelanggan. Closes: Percakapan telah selesai dan ditutup. b. Melihat detail interaksi Pengguna dapat melihat detail interaksi tim dengan kontak pelanggan. Berikut panduan untuk melihat interaksi kontak: Pengguna dapat melihat detail interaksi dengan pilih lihat yang terletak disebelah kanan Dibuat Pada. Setelah itu, sistem akan menampilkan halaman Detail.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/layanika.com\/en\/doks\/riwayat-interaksi\/\" \/>\n<meta property=\"og:site_name\" content=\"Layanika\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-09T06:13:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/layanika.com\/wp-content\/uploads\/2026\/03\/riwyat-interakhir.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1932\" \/>\n\t<meta property=\"og:image:height\" content=\"1089\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/layanika.com\\\/doks\\\/riwayat-interaksi\\\/\",\"url\":\"https:\\\/\\\/layanika.com\\\/doks\\\/riwayat-interaksi\\\/\",\"name\":\"Riwayat Interaksi - Layanika\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/layanika.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/layanika.com\\\/doks\\\/riwayat-interaksi\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/layanika.com\\\/doks\\\/riwayat-interaksi\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/layanika.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/riwyat-interakhir-1024x577.png\",\"datePublished\":\"2026-03-05T09:38:02+00:00\",\"dateModified\":\"2026-04-09T06:13:56+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/layanika.com\\\/doks\\\/riwayat-interaksi\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/layanika.com\\\/doks\\\/riwayat-interaksi\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/layanika.com\\\/doks\\\/riwayat-interaksi\\\/#primaryimage\",\"url\":\"https:\\\/\\\/layanika.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/riwyat-interakhir-1024x577.png\",\"contentUrl\":\"https:\\\/\\\/layanika.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/riwyat-interakhir-1024x577.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/layanika.com\\\/doks\\\/riwayat-interaksi\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/layanika.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Dokumen\",\"item\":\"https:\\\/\\\/layanika.com\\\/dok\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Riwayat Interaksi\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/layanika.com\\\/#website\",\"url\":\"https:\\\/\\\/layanika.com\\\/\",\"name\":\"Layanika\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/layanika.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Riwayat Interaksi - Layanika","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/layanika.com\/en\/doks\/riwayat-interaksi\/","og_locale":"en_US","og_type":"article","og_title":"Riwayat Interaksi - Layanika","og_description":"Pada menu Riwayat Interaksi menampilkan daftar interaksi pengguna dengan pelanggan. 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