{"id":10653,"date":"2026-04-17T14:29:45","date_gmt":"2026-04-17T07:29:45","guid":{"rendered":"https:\/\/layanika.com\/?post_type=docs&p=10653"},"modified":"2026-04-17T16:10:28","modified_gmt":"2026-04-17T09:10:28","password":"","slug":"kotak-percakapan","status":"publish","type":"docs","link":"https:\/\/layanika.com\/en\/dokumen\/kotak-percakapan\/","title":{"rendered":"Kotak Percakapan"},"content":{"rendered":"
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Kotak Percakapan<\/strong> adalah bagian yang terletak di bagian bawah halaman yang digunakan oleh agent untuk menulis dan mengirim pesan kepada pelanggan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Components in the conversation area:<\/p>

  • Input teks<\/li>
  • Ikon upload file \/ gambar<\/li>
  • Emoji Icon<\/li>
  • Send message button<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t
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    1. Message Input Field<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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    Input Teks<\/strong> adalah area teks yang digunakan untuk mengetik pesan yang akan dikirimkan kepada pelanggan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    2.Ikon Upload File\/Gambar<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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    Ikon Upload File\/Gambar<\/strong>\u00a0digunakan untuk mengirim file atau media kepada pelanggan. Ikon lampiran mendukung pengiriman:<\/p>

    • Image<\/li>
    • Document<\/li>
    • File<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      3.Ikon Emoji<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      Emoji Icon<\/strong> digunakan untuk menambahkan elemen ekspresi ke dalam pesan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      4. WhatsApp Icon<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      Ikon whatsApp<\/strong> digunakan untuk mengakses message templates<\/strong> that have been created within the WhatsApp channel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      5. Tombol Kirim Pesan<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      Tombol Kirim Pesan<\/strong> digunakan untuk mengirim pesan yang telah ditulis ke pelanggan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Kotak Percakapan adalah bagian yang terletak di bagian bawah halaman yang digunakan oleh agent untuk menulis dan mengirim pesan kepada pelanggan. Komponen yang terdapat pada area percakapan: Input teks Ikon upload file \/ gambar Ikon Emoji Tombol kirim pesan 1.Field Input Pesan Input Teks adalah area teks yang digunakan untuk mengetik pesan yang akan dikirimkan kepada pelanggan. 2.Ikon Upload File\/Gambar Ikon Upload File\/Gambar\u00a0digunakan untuk mengirim file atau media kepada pelanggan. Ikon lampiran mendukung pengiriman: Gambar Dokumen File 3.Ikon Emoji Ikon Emoji digunakan untuk menambahkan elemen ekspresi ke dalam pesan. 4.Ikon WhatsApp Ikon whatsApp digunakan untuk mengakses template pesan WhatsApp yang telah dibuat pada channel whatsapp. 5. Tombol Kirim Pesan Tombol Kirim Pesan digunakan untuk mengirim pesan yang telah ditulis ke pelanggan.<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[97],"doc_tag":[],"class_list":["post-10653","docs","type-docs","status-publish","hentry","doc_category-chat-online"],"acf":[],"year_month":"2026-04","word_count":117,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"jesicaa","author_nicename":"jesicaa","author_url":"https:\/\/layanika.com\/en\/author\/jesicaa\/"},"doc_category_info":[{"term_name":"Chat Online","term_url":"https:\/\/layanika.com\/en\/dokumen-category\/chat-online\/"}],"doc_tag_info":[],"yoast_head":"\nKotak Percakapan - Layanika<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/layanika.com\/en\/dokumen\/kotak-percakapan\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kotak Percakapan - Layanika\" \/>\n<meta property=\"og:description\" content=\"Kotak Percakapan adalah bagian yang terletak di bagian bawah halaman yang digunakan oleh agent untuk menulis dan mengirim pesan kepada pelanggan. 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