Channel in Layanika are integrated communication mediums within a single platform that enable businesses to interact with customers across multiple channels in a centralized way.
The following 5 channels are available in Layanika:
- WhatsApp API
- Facebook Messenger
- Telegram
- Webchat
Add Channel #
Pengguna dapat menghubungkan berbagai saluran aplikasi media sosial (seperti WhatsApp, Facebook Messenger, Instagram, Telegram, dan Webchat) ke dalam platform Layanika dengan Add Channel.
Go to the Settings> Channel. Klik tombol Tambah Channel, lalu pilih jenis aplikasi media sosial yang ingin dihubungkan (WhatsApp, Facebook Messenger, Instagram, Telegram, dan Webchat)