Report Broadcast in Layanika is a reporting feature that provides data and analysis related to broadcast message activities sent to customers over a selected period. This feature helps businesses monitor campaign performance and evaluate communication effectiveness.
a. Broadcast Overview #
Broadcast Overview in Layanika presents key data from all broadcast activities, including both completed and failed broadcasts, within a selected period.
c. Broadcast Messages #
Broadcast Messages in Layanika is a reporting feature that allows users to send messages in bulk to multiple contacts across various channels. This feature is commonly used for large-scale communication needs such as promotions, notifications, and important announcements.
c. Broadcast Messages Delivery #
Broadcast Messages Delivery pada Layanika adalah fitur laporan yang menampilkan status dan hasil pengiriman pesan broadcast ke seluruh penerima pada periode tertentu. Fitur ini membantu pengguna memantau pesan berhasil dikirim, diterima, dibaca atau mengalami kendala.
d. Broadcast List #
Broadcast List pada Layanika adalah fitur laporan yang berisi seluruh aktivitas pengiriman broadcast yang telah dibuat, sedang berjalan, maupun yang sudah pada periode tertentu.
The following information is displayed in the table:
| Colom | Description |
|---|---|
| Broadcast Name | The name of the broadcast message created |
| Created By | Nama pengguna (agen) yang membuat broadcast |
| Channel | The channel used to send the broadcast (e.g., WhatsApp) |
| Broadcast Time | Waktu mengirim broadcast (kirim sekarang atau sesuai jadwal) |
| Created Date | The time when the broadcast was created. |
| Contact | The name or group of contacts targeted for the broadcast. |
| Send By | The name of the user (agent) who sent the broadcast. |
| Completed Time | Waktu proses broadcast selesai dikirim |
| Recipients | The total number of intended recipients for the broadcast. |
| Total Messages | The total number of messages processed in the broadcast. |
| Sent | The number of messages successfully sent. |
| Gagal Terkirim | Jumlah pesan yang gagal terkirim |
| Diterima | The number of messages successfully delivered to recipients. |
| Dibaca | The number of messages that have been read by recipients. |