Optimize Your Business Privacy
Manage conversations from WhatsApp and multiple social media channels in one unified platform.
Challenges That Can Impact Your Business Performance
Are you constantly missing out on important customer messages?
When messages come from multiple apps, teams often struggle to monitor all customer conversations, leading to delayed responses.
Still struggling to send information to a large number of customers?
When the number of customers grows, sending important information updates and promotions to everyone becomes more challenging.
Limited Ability to Measure Customer Service Performance
Without structured reporting, teams struggle to monitor conversation activity and accurately measure service performance.
All Conversations in One Inbox
Manage all your customer messages from WhatsApp, Instagram, Facebook, Telegram, and Webchat all from a single, unified Inbox.
Connect with Multiple Social Media Channels
Beyond WhatsApp, you can integrate multiple social media channels into a single, unified platform.
Reach thousands of customers instantly with our Broadcast feature.
Save time by broadcasting important info and promotions to your entire customer base instantly, instead of one by one.
All Activities Recorded in Report
Monitor team performance and measure communication effectiveness with your customers in real-time.
Get Started for Free, No Subscription Required
Try Layanika for free and optimize your customer engagement across WhatsApp and various social media channels in one unified platform.
The Ideal Solution for a Wide Range of Business Needs
Layanika empowers travel agencies to manage customer inquiries, tour registrations, promotions, and ticket bookings with speed and efficiency.
Layanika empowers clinics to manage patient chats, consultation sign ups, appointment scheduling, and follow up care with organized efficiency.
Layanika helps hotels manage guest reservations, service requests, and post stay support conversations more quickly and efficiently.
Choose the Right Plan for Your Business Scale
Free
- Access Layanika’s essential features for free to test our platform before choosing a subscription plan that fits your specific business requirements.
Pro
- Perfect for growing businesses to manage agent assignments while gaining higher contact capacities and extensive broadcast message quotas.
Pro
- Designed for mid to large enterprises requiring maximum user access, high contact limits, and the highest available broadcast message volumes.
Free
- Access Layanika’s essential features for free to test our platform before choosing a subscription plan that fits your specific business requirements.
Growth
- Perfect for growing businesses to manage agent assignments while gaining higher contact capacities and extensive broadcast message quotas.
Pro
- Designed for mid to large enterprises requiring maximum user access, high contact limits, and the highest available broadcast message volumes.
Choose the Right Plan for Your Business Scale
Free
- Access Layanika’s essential features for free to test our platform before choosing a subscription plan that fits your specific business requirements.
Growth
- Perfect for growing businesses to manage agent assignments while gaining higher contact capacities and higher broadcast message quotas.
Pro
- Designed for mid to large enterprises requiring maximum user access, high contact limits, and the highest available broadcast message volumes.
Free
- Access Layanika’s essential features for free to test our platform before choosing a subscription plan that fits your specific business requirements.
Growth
- Perfect for growing businesses to manage agent assignments while gaining higher contact capacities and higher broadcast message quotas.
Pro
- Designed for mid to large enterprises requiring maximum user access, high contact limits, and the highest available broadcast message volumes.
| Main Features | Free | Growth | Pro |
|---|---|---|---|
| WhatsApp API | 1 | 1 | 2 |
| Instagram, Facebook, Telegram, Webchat | |||
| User | 2 | 5 | 10 |
| Additional User | - | ||
| Contact | 100 | 1.000 | 5.000 |
| Additional Contact | |||
| Free WhatsApp Conversation Quota | 500 | 1.000 | 5.000 |
| Broadcast | 200/month | 3.000/month | 10.000/month |
| Assignment | |||
| Report | |||
| Customer support via WhatsApp and email |
Add-On
Price
Additional 1 User
Rp50.000
Additional 1.000 Contact
Rp50.000
Add-On
Price and Top Up
Price
Mininum Top Up
WhatsApp Conversation
Rp30/Message
Rp30.000
WhatsApp Broadcast
Rp650/Message
Rp100.000
Price and Top Up
Frequently Asked Questions About Layanika
Can I use Layanika for free?
Get started with our free plan to experience Layanika’s key features before subscribing.
Can I upgrade or cancel my plan at any time?
You can upgrade or cancel your subscription at any time to suit your business needs.
How subscriptions work on Layanika?
Our subscription based pricing features multiple tiers, available in monthly or yearly payment cycles.
What payment methods are available in Layanika?
Layanika offers various flexible payment options, such as:
Credit Card (Visa, MasterCard)
Bank Transfer
QRIS
Virtual Account
How many WhatsApp conversations are included in a Layanika plan?
Every Layanika subscription includes complimentary conversation credits to reply to your customers:
- Free Plan: Rp 15.000 (up to 500 replies)
- Growth Plan: Rp 30.000 (up to 500 replies)
- Pro Plan: Rp 60.000 (up to 2.000 replies)
After exceeding your quota, additional replies are just Rp30 each.
These terms apply to WhatsApp channels only.
Are WhatsApp broadcast fees included in the Layanika plan?
Layanika plans include access to the platform and its available features. However, WhatsApp broadcast fees are not included, as they are set directly by Meta (whatsapp) based on the number of conversations or messages sent.
WhatsApp charges are categorized by marketing, Utility (notifications), Authentication, and Service,each with its own rate. For Marketing messages sent to Indonesian numbers numbers, the cost consists of the Meta base rate plus a platform fee of Rp64 per message.
How does Layanika’s support work for each subscription plan?
Customer support for Layanika users is available via WhatsApp and email.
